CubeSmart Self Storage - Ypsilanti

Perfect! Easy access and convient

- Will Spencer, 11/30/2022

Quite possibly the worst company you could go with I wouldn't send my worst enemy here. Now that I have your attention let's dive in. First things first it should be a note you are forced to purchase insurance. Now no one exactly can tell you how the insurance works or how you would use it but you have to buy it. They upkeep the paint because that is at least what makes it look nice. But I promise you that is the only thing they upkeep. Now my unit was in the courtyard, constructed of your standard corrugated sheet metal with a wooden interior frame. Seem decent enough but oh how I was wrong. Fast forward about 4 months and I return to remove my stuff and I find the roof has leaked into my storage unit. Resulting in a swimming pool. Ultimately this destroyed a substantial amount of my property which they then refused any liability. So I filed an insurance claim the insurance claim denied it due to water damage something that they refuse to cover even though it is stated. So god forbid it rains and they apparently have no responsibility to have an even remotely functional roof or maintain a building to keep your stuff away from the most basic of elements. Ultimately You are screwed if you store here! Now, this is where this review gets a little interpersonal and where I'll leave it at this. I'm a college student that moved all my stuff personally from Missouri by myself. What was destroyed was all of my bedding including the box spring, and mattress the whole lot. With insurance denying the claim and CubeSmart denying any responsibility. This leaves me sleeping on the floor. It's been 11 days on the floor I simply don't have money to buy a bed at the moment. Moving is incredibly expensive and it's now a whole lot more expensive. Please for the love of God don't store your stuff here it's not worth the risk. Better off having a longer trip than having your property blatantly destroyed. No Bed Number of Days: 12

- Joe, 08/23/2022

Wish it were a bit less expensive and cleaner.

- Robby, 06/18/2020